Frequently Asked Questions

Everything you need to know about shopping with Pockets.

How long does shipping usually take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options through Klarna and Afterpay.

Are your materials sustainably sourced?

At Pockets, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we aim for 100% sustainability by 2026.

Can I track my order in real-time?

Yes! Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey directly to your doorstep.